• Mo Asady

Independent agents VS employees in the Freight Industry

While we were working hard on FreightOn's technology and business structure, we had to look into different paths that we could take as a company to becoming one of the successful 3PL providers in the country.

One major milestone, was defining how to recruit, train and manage our freight agents. As discussed in an earlier blog post, freight agents are the face of FreightOn. They maintain daily contacts with our shippers, the qualify carriers continuously to provide everyone a smooth, professional and affordable service without sacrificing quality.

At FreightOn we take a different approach to recruitment, we believe that every candidate should be handled individually regardless of earlier experiences, without using keyword robots to filter candidates but rather doing it the right way, by letting a human go through resumes one by one and choosing candidates that fit our requirements.

We simply do not take into consideration the applicants age, gender and physical disability. Simply because it is illegal to do so, but that does not mean that other companies are not doing it. Instead, we give each applicant a clear shot at success, and it is then completely up to them to show results.

Sir Richard Branson thoughts align well with ours:

"It should go without saying, if the person who works at your company is 100 percent proud of the brand and you give them the tools to do a good job and they are treated well, they're going to be happy,"

One thing we would like to add, is that a well paid agent is more likely to outperform an underpaid one. That is why there are no earning cap at FreightOn. Agents who work hard should be compensated for their hard work.

The reasons above, outline our strategy as a business. Why we choose to go with an agent approach instead of an in-house employee approach. We like to think of freight agents as business partners, every agent who works with FreightOn owns a part of the company and directly contributes to its success.

If you are interested in knowing more about working with FreightOn, feel free to join one of our free live webinars. Where you can learn more about the freight industry, how FreightOn is changing the industry, and what the next steps are to becoming a certified agent.

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