Frequently asked questions
Why chose FreightOn?
At FreightOn we believe in full transparency. You will never pay more than the actual cost of moving a load.
How much does it cost to list a load?
Signing up, listing loads and assigning freight is completely FREE. FreightOn charges a competetive brokarage fee on assigned loads.
Are my shipments insured?
We verify carriers' insurance continously to insure compliance. We also carry contigent insurance to fully protect your investment. We understand that some carriers have specific insurance needs, contact us on firstname.lastname@example.org for additional information.
What to do if I face a problem?
We understand that difficulties are bound to happen. That is why every shipper, small or large has a dedicated account manager responsible for solving such difficulties when they arise. You can always reach your account manager by phone, email, chat and text.
How much does it cost for carriers to sign up?
It is completely FREE for carriers and dispatchers to signup, bid and haul with FreightOn. We do not take a percentage from your pay. Whenever your bid is accepted and you finish a load, the money is all yours to keep.
How do I sign up?
You sign up by downloading the FreightOn app on your Android or Apple smart phone, or by visiting www.freighton.net from any computer or tablet.
I want to haul with FreightOn. What do I need to sign up?
You will need to have your MC and DOT numbers available, Upload your insurance certificate and W9.
What trailers do you work with?
Currently FreightOn works with:
* Dray vans
* Power only
We are working on adding more trailer types to our offerings.
Are you available in my area?
FreightOn is working with shippers and carriers across the entire continental USA.